Why the index is not in your symbol list — Bahrain
The contract can be present on the account and still be invisible in the window. Four causes cover almost every case: a filtered symbol list, a set that differs by account type, a name carrying a suffix, and a session that has not opened.
Open Exness Account →A symbol that is not in the window has usually not gone anywhere. Four causes account for nearly every case: the list on screen is a filtered subset rather than the full catalogue, the set attached to one account type differs from the set attached to another, the same contract is written with a suffix on cent and mini accounts, and outside its own session an index contract stands still or drops out of view. On screen the four look identical, and they are told apart in under a minute.
Four reasons the symbol does not appear
Four causes account for nearly every disappearance, and none of them removes the contract from the account. The window opens on a filtered list rather than the full catalogue; the set reachable from one account type is not the set reachable from another; on cent and mini accounts the contract name carries a trailing letter that an exact search will miss; and outside its own session the quote simply stops moving. The table below is the naming reference the last two of those causes turn on.
| Index | Exness symbol | Also searched as |
|---|---|---|
| NASDAQ 100 | USTEC | NAS100 or US100 at other brokers |
| Dow Jones 30 | US30 | US Wall Street 30 (the Dow) |
| S&P 500 | US500 | US 500 |
Reading the table by row rather than by column is what makes a suffix easy to spot. The cent / mini account variant carries an “m” suffix (USTECm, US30m, US500m).
Spread readings recorded for the US index contracts
| Index (Exness symbol) | Cent symbol | Lowest | Typical (median) | Busy market (p90) | Ticks sampled |
|---|---|---|---|---|---|
| NASDAQ 100 (USTEC) | USTECm | 112 | 112 | 112 | 1,372,178 |
| Dow Jones 30 (US30) | US30m | 10 | 10 | 13 | 215,187 |
| S&P 500 (US500) | US500m | 40 | 40 | 40 | 221,164 |
Recorded on Exness’s own MetaTrader 5 feed — 1,808,529 ticks sampled, last captured 2026-09-15. Values are index points: Lowest = the tightest quiet-market quote, Typical = the median, Busy market = the wider spread seen about 10% of the time. Server Exness-MT5Trial11, feed 2026.09.15 07:58:52.
Contract details behind the symbol
| Trading the NASDAQ 100 at Exness | |
|---|---|
| Underlying | NASDAQ 100 index (US tech 100) |
| Exness symbol | USTEC (cent / mini account: USTECm) |
| Instrument type | Index CFD — cash contract for difference |
| Measured typical spread | 112 index points (lowest 112, p90 112 over 1,372,178 ticks) |
| Contract size | 1 per lot |
| Min / max order | 0.05 / 500 lots |
| Tick value | $0.01 per lot (from the measured feed) |
| Platforms | MetaTrader 5, MetaTrader 4, Exness Terminal, Exness Trade app |
Indicative conditions for the USTEC index CFD at Exness. Spread, margin and swap are variable — confirm the live figures in your platform before trading.
How the readings above were captured
- The readings come from inside a terminal connected to the broker MetaTrader 5 pricing feed, rather than from an outside estimate.
- A program running inside that terminal records the bid and the ask of every tick, so the figure equals what the window itself displays.
- 1,808,529 ticks across the US index CFDs; the figures refresh on a schedule.
Index spreads are variable and widen around the cash-market open, high-impact US data and the daily rollover. Past readings do not guarantee future spreads. Last updated 2026-09-15.
Trade indices with Exness →The list on screen is a filter, not a catalogue
A MetaTrader terminal opens with a short working list rather than with everything the account can reach. That is a display choice made by the program, and it survives reinstalling, because it is stored with the workspace rather than with the account. Showing the full set turns the supposed absence into an ordinary entry in a longer list.
The second cause looks the same and is not the same. Symbol sets differ between account types, so a contract reachable from one account is genuinely not reachable from another. The difference between the two causes is whether revealing the hidden entries produces the symbol at all.
A suffix is a different name for the same contract
On cent and mini accounts the contract names carry a trailing letter, so a search typed without it returns nothing while the instrument sits one character away. This is the cause that resists the most searching, because the trader is looking for a string the terminal never contained rather than for an instrument the account cannot reach.
Typing a fragment rather than a full name sidesteps it entirely. A partial search matches every variant of the contract at once and makes the naming convention visible in a single screen instead of in a support conversation.
Outside the session there is nothing to draw
Index contracts follow the schedule of the market underneath them rather than the round-the-clock rhythm of currency pairs. Outside those hours the quote stops moving and the chart stops extending, which reads on screen as a dead instrument rather than a closed one.
The check is the clock, not the symbol list. An instrument that is present but frozen is a schedule question; an instrument absent from a fully revealed list is an account-type question. Deciding which of the two applies costs one glance at the time.
Four checks, in the order that resolves fastest
- Reveal the hidden entries in the symbol window first — the default view is a filtered subset and this is the most common cause.
- Search on a fragment of the name rather than the full one, so a trailing suffix cannot hide the match.
- Compare against the account type: symbol sets differ, and a contract reachable from one account may not be reachable from another.
- Check the clock against the schedule of the underlying market before concluding that a still quote is a broken one.
- Only after all four does the question belong to anyone else.
The order is deliberate: each check costs less than the one after it, and the first two settle most cases.